UK Delivery in 2 to 4 Working Days
GBP
chanel croc tote and flats

Personal sourcing

The piece you want, found for you.

From a Hermès Kelly in a particular leather to a sold-out pair of Chanel flats, our team sources pieces through a trusted network and inspects every one before it reaches you.

Make a request

Tell us

Share the piece, size, colour and hardware you have in mind, and any alternatives you would consider.

We find and inspect

We search our trusted network, confirm the details with you, then inspect the piece when it arrives with us.

Delivered to you

Tracked, insured UK delivery in 2 to 4 working days once the piece is with us. International delivery is available.

chanel iridescent flats hq

Rare colourways

Hard to find is our speciality.

Seasonal shades, limited runs and pieces that sold out in boutique are exactly what our clients ask us for. If you have seen it, tell us about it.

See Chanel shoes

The process

How sourcing works

  1. 1

    Tell us what you want

    Model, size, colour, leather and hardware, and how flexible you are on each.

  2. 2

    We send you options

    Photographs, the exact specification and a price, before you commit to anything.

  3. 3

    Confirm and pay

    New clients pay in full when they confirm. Returning clients pay a deposit.

  4. 4

    Checked, then delivered

    Every piece is inspected by our team in London and checked with Entrupy, and Hermès pieces come with a Bababebi certificate. Then it is sent tracked and insured.

Typical lead time: 7 working days from confirmation.

Questions

How long does sourcing take?

Usually around 7 working days from confirmation. Very specific or rare requests can take longer, and we tell you up front.

How do I pay?

New clients pay in full when they confirm the piece. Returning clients pay a deposit, with the balance before dispatch.

How do you know it is authentic?

Every piece is inspected by our team and independently checked with Entrupy. Hermès pieces also come with a Bababebi certificate of authenticity.

Can I return a sourced piece?

You can cancel within 14 days of delivery. The piece must come back unworn with all tags, packaging and certificates, at your cost, and we may reduce the refund if it has been used or anything is missing.

What can you source?

Hermès, Chanel and Goyard bags, Chanel flats, rare designer footwear, and selected watches and travel pieces. For Hermès, see our Birkin and Kelly sourcing page.

Do you deliver outside the UK?

Yes. Message us for timings and costs to your country. Selected pieces are also available for same-day delivery in London on request.

Make a request

Tell us what you are looking for

Every request is handled personally by our team.

Your details are used only to respond to your request.