Shipping

Standard shipping to the UK is expected to take around 2-6 working days.

We also offer Express Shipping to the UK which is next working day (If ordered before 12pm midday), this is a fee of £20.

Please note, we only ship on working days (Monday to Friday). If you place an order after a certain point on a Friday, your order will not be shipped until the following Monday. 

All of our parcels are sent with an “if undelivered” address – please be aware that this is only given in case the parcel is undelivered or lost in transit. This address is not to be used in any circumstances to return the parcel to us.

All orders are shipped to the address inputted at checkout by the customer. CrepsUK does not hold any responsibility for parcels redirected to an alternative address or collection locker after the parcel has left the packing facility. We send all of our packages via DPD/DHL on a tracked and signed for delivery service.

Any international orders will be marked as a low value gift to avoid custom charges. If for any reason custom charges are charged, CrepsUK holds no responsibility to pay the charges. For further information prior to purchase, please contact us. 

Returns from outside of the EU must be invoiced as "returned goods - of no commercial value". This is to prevent them being held at customs. Crepsuk will not be responsible for any charges if this is done incorrectly. 

Any queries, please do not hesitate to contact us.